Information Portal
This product offers the opportunity for medium and large companies to exchange information between different location or with the clients, in a secured way. Developed for a large company, the product is used successfully by over 30.000 users from over 20 locations, under different layers of security.
With the help of this product, our client is able to track all the activity from all their locations in real time, can approve announcements, event, requests or any type of content.
Functionalities:
– Articles
– Event System
– Point of Contacts
– Phone Book
– Useful Links
– Metadata (Keywords)
– Search Engine
– Event Calendars
– Content Approval
– Different levels of Permissions
– System Workflows
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Steps to implementation
Analysis
Development
System configuration
QA
Deliver the product and training sessions
Training
User Documentation
System Administrator Documentation
Functional Administrator Documentation
Overall presentation of the product
Training based on the application role
2nd level support
Additional Training
Configuration Changes
Activate/Deactivate functionalities
Minor changes without changing the code
3rd Level Support
Large changes applied to the environment
Bug Fixing
Developing new functionalities
Deploying the new functionalities
IP (Information Portal) is used by our client since 2017. The implementation of this project took 16 months, starting from the analysis of our clients needs to deliver the final product and conduct training for the employees.
Since the implementation of our product, we constantly offer 2nd and 3rd level support for our client, based on a clear change management system.
With the help of the Change Management System, our client can request changes to the application or report bugs, while we review the request, offer estimations and plan the deployment process.
- 2nd level support (change of configuration)
- 3rd level support (Code changes applied to the application)
IR is a flexible application, aligned to our costumer needs and activities workflow. Based on your requirements and your business specifics, we can align the application to your needs.
Don’t hesitate to contact us